Terms of Service

1. Agreement to Terms

By accessing and using SOPtive ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.

2. Description of Service

SOPtive provides a platform for creating, managing, and sharing standard operating procedures (SOPs). Our Service includes AI-powered generation tools, collaboration features, version control, analytics, and other functionality to help teams document and maintain their processes.

3. Account Registration

To use certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Subscription and Payment

Our Service is offered on a subscription basis:

• Free Trial: We offer a 14-day free trial with no credit card required
• Subscription Fee: After the trial, access continues at $9.99/month
• Billing: Subscriptions are billed monthly in advance
• Cancellation: You may cancel at any time; no refunds for partial months
• Price Changes: We reserve the right to change prices with 30 days notice

5. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Scrape, copy, or duplicate content without permission
• Impersonate another person or entity
• Harass, abuse, or harm other users
• Use the Service to spam or send unsolicited messages

6. Content Ownership and License

Your Content: You retain all rights to the content you create and upload to our Service. By using our Service, you grant us a limited license to host, store, and display your content as necessary to provide the Service.

Our Content: The Service and its original content, features, and functionality are owned by SOPtive and are protected by copyright, trademark, and other intellectual property laws.

7. AI-Generated Content

Our Service uses artificial intelligence to help generate content. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before use. We are not liable for any consequences resulting from the use of AI-generated content.

8. Data Backup and Loss

While we implement backup procedures to protect your data, you are responsible for maintaining your own backups. We are not liable for any data loss or corruption that may occur.

9. Termination

We may terminate or suspend your account and access to the Service:

• For violation of these Terms
• For non-payment of fees
• At our discretion, with or without cause

Upon termination, your right to use the Service will immediately cease. You may request a copy of your data within 30 days of termination.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOPTIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless SOPtive and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitute acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us: